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 Customer Service Rating by LivePerson


We are so confident with the way our plans are designed and the 24x7 prompt customer service we provide ,that we provide 30 day money back policy. Actually its a simple rule, if you provide excellent service no client wants to cancel the service as its a problem for both the client and the hosting service provider. Its more problematic for the client, as he is upset and needs to transfer all his data to another host and again wait for the domains to resolve to another server which harms his business. In this way we understand our client, we understand and know their problems very well and hence we provide a great product along with perfect service that a client does not need to cancel his service. Actually thats what a client needs, A host should be prefect that client does not need to cancel his service with them and we are really the best at it. Hence we provide 30 day money back policy to our clients. You will get full refund within 30 days of signup if you want to cancel. Money Back guarantee is included in all web hosting plans. Money Back Guarantee policy does not apply to services such such as : Domain Registration, Dedicated IP, Dedicated SSL Certificate, Dedicated Servers and Web Design services.
The plans we provide are reseller plans that means our clients have further clients. So obviously we have to provide 99.9% uptime or else it will affect our business and our clientís business both. Our servers hardware is latest and we have dedicated staff for monitoring and hence we can and we provide 99.9% uptime guarantee. Your website needs to be accessible for the visitors in order to generate sales. For this reason MyResellerHome.com offers 99.9% uptime guarantee. It means that your website will be up and running at least 99.9% of the time during any 12-month period. This guarantee includes network uptime, server uptime, web server and service uptime. 99.9% uptime guarantee is included in all web hosting plans.
Organizations need to retain existing customers while targeting non-customers. Measuring customer satisfaction provides an indication of how successful the organization is at providing products and services to their clients. At MyResellerHome.com we strive hard to provide and maintain 100% satisfaction guarantee to our clients.
We at MyResellerHome.com provide Price Freeze Guarantee. Many customers ask us that your prices are low compared to others on internet, are they just for temporary duration or will they be increased in future or next renewal of hosting plan. We proudly declare that the prices on hosting plans will never change at all. They will be as it is forever. They will not change at any time or on renewals etc. We provide 100% Price Freeze Guarantee.
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